---
title: Glossary of Terms
description: This glossary aims to clarify key terms commonly used in the realm of Bulk SMS.
---

[Skip to content](https://knowledgebase.phonovation.com/glossary-terms#main-content)

[More support](https://knowledgebase.phonovation.com/kb-tickets/new?hsLang=en)

[![Phonovation Logo (1)-1](https://knowledgebase.phonovation.com/hs-fs/hubfs/Phonovation%20Logo%20(1)-1.png?width=300&height=50&name=Phonovation%20Logo%20(1)-1.png)](https://www.phonovation.com/)

- [Phonovation](https://www.phonovation.com/)
- [Knowledgebase](https://knowledgebase.phonovation.com/)
- [Developer Portal](https://developers.phonovation.com/)

Open main navigation

Close main navigation

- [Phonovation](https://www.phonovation.com/)
- [Knowledgebase](https://knowledgebase.phonovation.com/)
- [Developer Portal](https://developers.phonovation.com/)
- [More support](https://knowledgebase.phonovation.com/kb-tickets/new)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Phonovation Knowledge Base](https://knowledgebase.phonovation.com/?hsLang=en)
2. [User Guides](https://knowledgebase.phonovation.com/user-guides?hsLang=en)
3. [Glossary](https://knowledgebase.phonovation.com/user-guides?hsLang=en#glossary)

January 20, 2026

# Glossary of Terms

## This glossary aims to clarify key terms commonly used in the realm of Bulk SMS.

### Parent Account:

A parent account is established with the capability to oversee and control child accounts. It enables the allocation of credits, monitoring of message transactions, setting sender IDs, and more.

### Child Account:

A child account is set up by either an administrator or a parent account holder. It possesses all the features of a regular client account but is supervised and controlled by the parent account holder.

### Campaign:

A campaign is a strategic marketing initiative that involves sending out a specific SMS message to a targeted audience with the goal of promoting a product, service, event, or other information. It allows businesses to reach out to their customers in a personalized and direct manner, increasing engagement and driving desired actions. By crafting compelling messages and carefully selecting the recipients, campaigns can effectively communicate key messages and drive desired outcomes.

### Opt Out:

Ways for individuals to stop receiving additional messages or information from an Phonovation bulk text account.

### Smart Tag:

An innovative feature that enables you to seamlessly insert data from a Microsoft Excel© file into your messages automatically.

### Filter:

A feature that enables you to target specific groups within your saved contact lists when sending out campaigns.

### Shortcode:

The shortcode, a memorable five-digit number, allows users to easily opt out of receiving messages. The Phonovation shortcode for opt outs is 50123.

### Longcode:

A Longcode is a standard mobile number format specific to a country, commonly used for receiving SMS responses.

### Post-paid Bundle:

When you purchase a post-paid bundle, the cost is charged to your Phonovation account and will be included in your bill.

### Sender ID:

The Sender ID, also referred to as the Originating Address (OA), is the number or name that appears on the recipient's mobile phone when they receive an SMS.

### API:

The Bulk Text API, also known as the Application Programming Interface, serves as a bridge between your current systems and the SMS messaging gateway of Phonovation.

### SMS:

Short Message Service (SMS) is a communication service that allows the exchange of short text messages between fixed line or mobile phone devices. It is a key feature of phone, web, and mobile communication systems, utilizing standardized protocols for seamless messaging.

- [User Guides](https://knowledgebase.phonovation.com/user-guides?hsLang=en#main-content)

    - [Glossary](https://knowledgebase.phonovation.com/user-guides?hsLang=en#glossary)
    - [Technical Specifications](https://knowledgebase.phonovation.com/user-guides?hsLang=en#technical-specifications)
    - [Support](https://knowledgebase.phonovation.com/user-guides?hsLang=en#support)
    - [Account](https://knowledgebase.phonovation.com/user-guides?hsLang=en#account)
    - [Dashboard and UI](https://knowledgebase.phonovation.com/user-guides?hsLang=en#dashboard-and-ui)
    - [FAQ](https://knowledgebase.phonovation.com/user-guides?hsLang=en#faq)
- [Phonovation API](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en#main-content)

    - [Guide](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en#guide)
    - [Inbound/Incoming Messages](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en#inbound-incoming-messages)
    - [Delivery Receipts / DLR's](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en#delivery-receipts-dlrs)
    - [Outbound Messages](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en#outbound-messages)
- [Campaign setup's](https://knowledgebase.phonovation.com/campaign-setups?hsLang=en#main-content)

    - [Setup](https://knowledgebase.phonovation.com/campaign-setups?hsLang=en#setup)
- [Campaign Management](https://knowledgebase.phonovation.com/campaign-management?hsLang=en#main-content)

    - [Lists (contacts)](https://knowledgebase.phonovation.com/campaign-management?hsLang=en#lists-contacts)
    - [Templates](https://knowledgebase.phonovation.com/campaign-management?hsLang=en#templates)
    - [Mobile Lookup](https://knowledgebase.phonovation.com/campaign-management?hsLang=en#mobile-lookup)
- [Billing and Costs](https://knowledgebase.phonovation.com/billing-and-costs?hsLang=en#main-content)

    - [Pricing](https://knowledgebase.phonovation.com/billing-and-costs?hsLang=en#pricing)
    - [Payment Methods](https://knowledgebase.phonovation.com/billing-and-costs?hsLang=en#payment-methods)
- [Support and Service](https://knowledgebase.phonovation.com/support-and-service?hsLang=en#main-content)

    - [Support / ServiceDesk](https://knowledgebase.phonovation.com/support-and-service?hsLang=en#support-servicedesk)
- [Features](https://knowledgebase.phonovation.com/features?hsLang=en#main-content)

    - [Smart Tags](https://knowledgebase.phonovation.com/features?hsLang=en#smart-tags)
- [SenderID's](https://knowledgebase.phonovation.com/senderids?hsLang=en#main-content)

    - [Comreg](https://knowledgebase.phonovation.com/senderids?hsLang=en#comreg)
- [HubSpot](https://knowledgebase.phonovation.com/hubspot?hsLang=en#main-content)

    - [Get Started](https://knowledgebase.phonovation.com/hubspot?hsLang=en#get-started)
    - [Workflow Actions](https://knowledgebase.phonovation.com/hubspot?hsLang=en#workflow-actions)
    - [Contact Card](https://knowledgebase.phonovation.com/hubspot?hsLang=en#contact-card)
    - [Timeline Activity](https://knowledgebase.phonovation.com/hubspot?hsLang=en#timeline-activity)
- [WhatsApp](https://knowledgebase.phonovation.com/whatsapp?hsLang=en#main-content)

    - [FAQ](https://knowledgebase.phonovation.com/whatsapp?hsLang=en#faq)

[![Phonovation-Logo-Light-RGB](https://knowledgebase.phonovation.com/hs-fs/hubfs/Official%20Branding/Phonovation-Logo-Light-RGB.png?width=350&height=63&name=Phonovation-Logo-Light-RGB.png "Phonovation-Logo-Light-RGB")](https://www.phonovation.com/)

**Phonovation Ltd.** Frascati Hall | Sweetman’s Avenue | Blackrock | Co. Dublin | A94 F9N7 | Ireland

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> [mailto:support@phonovation.com](mailto:support@phonovation.com)

Copyright © 2025, Phonovation Ltd.