---
title: Inbound Messages – Message Relays
description: All inbound messages to be relayed to clients are sent via HTTP POST. Clients must supply a URL for these messages. The service supports up to TLS 1.2.
---

[Skip to content](https://knowledgebase.phonovation.com/inbound-messages-message-relays#main-content)

[More support](https://knowledgebase.phonovation.com/kb-tickets/new?hsLang=en)

[![Phonovation Logo (1)-1](https://knowledgebase.phonovation.com/hs-fs/hubfs/Phonovation%20Logo%20(1)-1.png?width=300&height=50&name=Phonovation%20Logo%20(1)-1.png)](https://www.phonovation.com/)

- [Phonovation](https://www.phonovation.com/)
- [Knowledgebase](https://knowledgebase.phonovation.com/)
- [Developer Portal](https://developers.phonovation.com/)

Open main navigation

Close main navigation

- [Phonovation](https://www.phonovation.com/)
- [Knowledgebase](https://knowledgebase.phonovation.com/)
- [Developer Portal](https://developers.phonovation.com/)
- [More support](https://knowledgebase.phonovation.com/kb-tickets/new)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Phonovation Knowledge Base](https://knowledgebase.phonovation.com/?hsLang=en)
2. [Phonovation API](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en)
3. [Inbound/Incoming Messages](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en#inbound-incoming-messages)

January 20, 2026

# Inbound Messages – Message Relays

## All inbound messages to be relayed to clients are sent via HTTP POST. Clients must supply a URL for these messages. The service supports up to TLS 1.2.

### Examples of Relays:

- Keyword sent to a shared shortcode (e.g., text ‘YourCompany’ to 51000)
- Messages to a dedicated shortcode
- Messages to a dedicated longcode

***Note: Some relay configurations may incur additional setup and rental costs. Contact your Phonovation account manager for pricing details.***

| **Parameter Name** | **Value Example ** | **Comment** |
| --- | --- | --- |
| SMS-Type  | Text | Will always equal this value  |
| SMS-Content  | HelloWorld | Full content of text message from caller currently ranging from 1-160 characters  |
| SMS-Keyphrase  | service1 | The service keyword, (The first word of the message). This can be used by the client to process specific campaigns  |
| SMS-Network | 272/1 | The network code (MCC/MNC see below)   |
| SMS-From  | 353871111111  | The Recipients mobile number in GSM format. The mobile number that is replying to the message.  |
| SMS-To  | 353877777777  | Original Senders reply mobile number in GSM format. |
| SMS-TimeStamp  | 2024-01-10 14:30:00  | Time received by the gateway  |
| SMS-Verify  | 9db038748b3088971 d913616c13e769b  | Encrypted authentication. MD5 value, made up of (NotifyID + SMS-Success + Password)  |

### Notes:

1. **SMS-Type:** Always equals 'Text'.
2. **SMS-Network:** The network code consists of MCC/MNC values. For messages received from the Phonovation gateway, MCC will always be 272 (Ireland) and MNC will vary (e.g., 1 for Vodafone, 2 for O2, 3 for Meteor), resulting in codes like 272/1, 272/2, or 272/3.

By configuring these parameters, clients can effectively receive inbound message relays via the Phonovation Gateway API.

### Example: Inbound Messages – Message Relays:

```
SMS-Type=TextSMS-Content=HelloWorldSMS-Keyphrase=TestMsgSMS-Network=272/1SMS-From=353871111111SMS-To=353877777777SMS-Timestamp=2012-01-10 14:30:00SMS-Verify=9db038748b3088971d913616c13e769b
```

***NOTE: You will be required to URL encode the HTTP Request as some characters may cause Issues. ***

### Incoming Message's Flow:

![IncomingMessageFlow](https://knowledgebase.phonovation.com/hs-fs/hubfs/IncomingMessageFlow.png?width=670&height=189&name=IncomingMessageFlow.png)

- [User Guides](https://knowledgebase.phonovation.com/user-guides?hsLang=en#main-content)

    - [Glossary](https://knowledgebase.phonovation.com/user-guides?hsLang=en#glossary)
    - [Technical Specifications](https://knowledgebase.phonovation.com/user-guides?hsLang=en#technical-specifications)
    - [Support](https://knowledgebase.phonovation.com/user-guides?hsLang=en#support)
    - [Account](https://knowledgebase.phonovation.com/user-guides?hsLang=en#account)
    - [Dashboard and UI](https://knowledgebase.phonovation.com/user-guides?hsLang=en#dashboard-and-ui)
    - [FAQ](https://knowledgebase.phonovation.com/user-guides?hsLang=en#faq)
- [Phonovation API](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en#main-content)

    - [Guide](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en#guide)
    - [Inbound/Incoming Messages](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en#inbound-incoming-messages)
    - [Delivery Receipts / DLR's](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en#delivery-receipts-dlrs)
    - [Outbound Messages](https://knowledgebase.phonovation.com/phonovation-api?hsLang=en#outbound-messages)
- [Campaign setup's](https://knowledgebase.phonovation.com/campaign-setups?hsLang=en#main-content)

    - [Setup](https://knowledgebase.phonovation.com/campaign-setups?hsLang=en#setup)
- [Campaign Management](https://knowledgebase.phonovation.com/campaign-management?hsLang=en#main-content)

    - [Reports](https://knowledgebase.phonovation.com/campaign-management?hsLang=en#reports)
    - [Lists (contacts)](https://knowledgebase.phonovation.com/campaign-management?hsLang=en#lists-contacts)
    - [Templates](https://knowledgebase.phonovation.com/campaign-management?hsLang=en#templates)
    - [Opt Outs](https://knowledgebase.phonovation.com/campaign-management?hsLang=en#opt-outs)
    - [Mobile Lookup](https://knowledgebase.phonovation.com/campaign-management?hsLang=en#mobile-lookup)
- [Billing and Costs](https://knowledgebase.phonovation.com/billing-and-costs?hsLang=en#main-content)

    - [Pricing](https://knowledgebase.phonovation.com/billing-and-costs?hsLang=en#pricing)
    - [Payment Methods](https://knowledgebase.phonovation.com/billing-and-costs?hsLang=en#payment-methods)
- [Support and Service](https://knowledgebase.phonovation.com/support-and-service?hsLang=en#main-content)

    - [Support / ServiceDesk](https://knowledgebase.phonovation.com/support-and-service?hsLang=en#support-servicedesk)
- [Features](https://knowledgebase.phonovation.com/features?hsLang=en#main-content)

    - [Smart Tags](https://knowledgebase.phonovation.com/features?hsLang=en#smart-tags)
- [SenderID's](https://knowledgebase.phonovation.com/senderids?hsLang=en)
- [HubSpot](https://knowledgebase.phonovation.com/hubspot?hsLang=en#main-content)

    - [Get Started](https://knowledgebase.phonovation.com/hubspot?hsLang=en#get-started)
    - [Workflow Actions](https://knowledgebase.phonovation.com/hubspot?hsLang=en#workflow-actions)
    - [Contact Card](https://knowledgebase.phonovation.com/hubspot?hsLang=en#contact-card)
    - [Campaigns](https://knowledgebase.phonovation.com/hubspot?hsLang=en#campaigns)
    - [Timeline Activity](https://knowledgebase.phonovation.com/hubspot?hsLang=en#timeline-activity)
- [WhatsApp](https://knowledgebase.phonovation.com/whatsapp?hsLang=en#main-content)

    - [FAQ](https://knowledgebase.phonovation.com/whatsapp?hsLang=en#faq)

[![Phonovation-Logo-Light-RGB](https://knowledgebase.phonovation.com/hs-fs/hubfs/Official%20Branding/Phonovation-Logo-Light-RGB.png?width=350&height=63&name=Phonovation-Logo-Light-RGB.png "Phonovation-Logo-Light-RGB")](https://www.phonovation.com/)

**Phonovation Ltd.** Frascati Hall | Sweetman’s Avenue | Blackrock | Co. Dublin | A94 F9N7 | Ireland

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> [mailto:support@phonovation.com](mailto:support@phonovation.com)

Copyright © 2025, Phonovation Ltd.