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Get started with WhatsApp
To send live WhatsApp traffic you need a registered WhatsApp sender — the phone number your customers will see. Registration uses Meta's Embedded Signup and is guided by Phonovation.
To send live WhatsApp traffic you need a registered WhatsApp sender — the phone number your customers will see. Registration uses Meta's Embedded Signup and is guided by Phonovation.
Before starting, confirm that the person completing signup is an administrator of the Meta Business Account. Prepare the business display name, website and profile details, and keep a record of how customers opt in to receive WhatsApp messages.
You needA Meta Business Account with admin access and a phone number you can verify.
Fast pathA Phonovation-provided, pre-verified number — no OTP needed.
Cloud sendersAll new senders are registered on Meta's Cloud API.
Verify laterYou can start messaging before business verification — with lower limits.
Choose your number path
| Your situation | Recommended option | What to know |
|---|---|---|
| You want the quickest, cleanest launch | Phonovation-provided number | Pre-verified, no migration risk, fastest route to live. |
| You have a number never used on WhatsApp (new SIM, landline, spare line) | Connect a brand-new number | Verified by SMS or voice OTP during signup. |
| You use WhatsApp / the Business App and want to switch fully | Move your number to Phonovation | Permanent: the number will stop working in the app. Delete the existing WhatsApp account first. |
| You use the WhatsApp Business App and want to keep it | Coexistence | Use the app and Phonovation on the same number. Eligibility is decided by Meta during signup. |
| You already use the WhatsApp API with another provider | Migrate to Phonovation | Number and history are kept; expect a short offline period. Plan it with us. |
Register your sender
- In the Phonovation web interface go to Channels and Numbers › Channels › WhatsApp and select Register sender.
- Confirm you have a Meta Business Account and a valid number, then Continue.
- Choose Buy a new number or Connect a number you already have (your own, Phonovation-issued, from the WhatsApp Business App, or migrating from another provider).
- Log in with Facebook, select or create your Meta Business Account and WhatsApp Business Account.
- Enter the display name and verify the number (unless pre-verified).
- Finish the flow — your sender appears under WhatsApp senders and can start messaging.
After registration
| Step | Why it matters |
|---|---|
| Business verification (Meta) | Unlocks higher messaging limits and protects against restrictions. Unverified businesses are capped and at higher risk of blocks. |
| Display name review | Meta checks your name matches your brand once you qualify for higher limits. |
| Business profile | Add logo, About text, description, website and email — this is what customers see. |
| Official Business Account (optional) | Request the verified badge for notable, trusted brands. |
What we need from you
- A Meta admin (often IT or marketing) available during signup
- Display name (max 25 characters) and profile photo
- Short business description and website
- Documents for Meta Business Verification (company registration, proof of address/domain)
- Your opt-in approach — where and how customers agreed to WhatsApp messages
Phonovation tipUse a landline or a spare business number if you want to keep your current mobile on the WhatsApp app — landlines can be verified by voice call.